Candidate: Andrew Kluge
Related Goal: Andrew K: Improve employee confidence in their ability to work as a cashier or concessions employee.
Lesson Coordinator (7/15/2024 1:39 PM): We came up with tasks to help complete the goal -Creating a pamphlet/guide for cashiers includes -Hours -troublshooting with tech -important contact info -proper etiquette with customers -Pool policies(Like re-entering) -Counting money and change properly -knolwedge of price changes during morning swim and after 5pm. -uniform -how to clean -Rotation information for concessions -Checking conc area on way down from top -Reasoning behind rules and policies to explain to patrons to prevent angry customers Task:Get a whiteboard for messages to cashier and messages to patrons so we can convey information on what is open in the pools, if the slide is open, etc… Task:Creating a test for all the information in the pamphlet that cashiers need to pass to do their job. This meeting was aweosme. Andrew came up with a bunch of easy and very helpful tasks that we could do and impliment. I think that these tasks will genuinly help staff become more confident and knolwedgful in their job and patrons have a better experience. Andrew is very willing and excited to do these tasks and I’m super excited to see how they turn out.