Candidate: Berit Black
Details
During this meeting we discussed the purpose of the mentorship program. I explained to Berit what I did for my mentorship last year(breaking the stigma of the “us vs them” mindset by creating a FAQ of common fears/unknowns and continuing pool families) and she explained to be some of the ways she is passionate about improving the pools which include improving cleaning efficiency and building confidence in first year guards during their saves. Berit was extremely passionate about continuing my previous mentorship. She explained to me that it is important to build the relationship between new guards and returning guards so that breaks/shifts in general can be more inclusive. We brainstormed some “tasks” to do for this goal: bringing back pool families, and creating a FAQ from the first year guards of their fears and questions they first had when coming into the pool and having the returning guards answer those questions.
Related Tasks:
Berit: Task
Was the task completed: Yes
Task evaluation:
Related Meetings:
Berit: Meeting 1
Over the past week Berit has taken initiative and asked first year guards on her shifts questions that they had when first starting to work at the pools. Berit also messaged many other first year guards via group me asking the same question about what some of their common misunderstandings were coming into the pool. Our next step is to compile these questions into a FAQ and publish it to share point.
The task worked in service of the goal because Berit gathered data from the first year guards about their common misunderstandings/questions and how that can help lead to a more inclusive environment for the first year guards.
Action items:
Our next step is to compile these questions into a FAQ and publish it to share point.
Berit: Meeting 2
The next task to help achieve the goal is the compile all of the most frequent questions from the first year guards into a organize FAQ document that can be published onto share-point. Berit and I met and worked on this together, we went through the lifeguarding manual and even recruited Katherine for answers to the questions. Our next task is to finalize the FAQ document with Jeff and publish it to groupme.
This task worked in service of the goal because by having the first years most common questions answered by returning guards and having it all in one organized place it allows for more comfort in the first years when coming to work.
Action items:
Our next task is to finalize the FAQ document with Jeff and publish it to groupme.
Berit: May 5 Meeting
First, I realized that there is a stigma between first-year guards and returning guards, and that this needs to be changed. First-year guards shouldn’t be intimidated by guards who have previously worked at the pools. This sparked ideas to make less of a separation between different year guards.
After I brainstormed task ideas, I decided that my first task would be making an FAQ for the first-year guards. This could be available at all times in group-me or on Humanity, specifically a training section.
I interviewed first-year guards in person and on group me, asking them to provide me with questions they have about many different topics revolving around working as a lifeguard at DPD.
Then, I took these questions and created an FAQ that is separated into 8 different sections. These include scanning, rotations, cleaning, vat drops, equipment, whistles, general, and mentorship.
Here is the final FAQ for first-year guards that I created.
Action items:
- I will send Jeff an email to hopefully place this FAQ for first-year guards in the Walkthrough training and Lifeguard training section on Humanity.
- I am going to brainstorm ideas for task 2, maybe discuss the idea of bringing pool families back into place, and participate in mini games with this family to bond. These families would hopefully include a leadership member, a returning guard, and two first-year guards.
- I am going to meet with Chloe next week in person when we are both available.
Related Updates:
Information about the Goal
Berit Black arrived at their goal through a series of meetings and refinement. Learn how that process happened.
What should we improve?
The candidate chose items in the aquatics program and department to improve. Goals are broad targets that we will work towards. Every meeting and task done will be in service of that goal. Goals should be large enough to encompass many tasks. Goals may not be attainable. Goals are our guiding direction; our North Star.
Berit Black's brainstormed ideas:
Improve the focus and attention of guards during vat drops/real rescues
Improve efficiency of cleaning and improve communication while cleaning
Breaking the stigma of the "us vs them" mindset by ending the barrier between 1st year guards and second year guards
Improve confidence in guards abilities to do on land and in water rescue/care
Goal Evaluation:
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