Candidate: Elijah Finkelshteyn
Details
For my mentorship project, I decided to focus on improving guard response (to saves). The reason I chose this as a mentorship project is because ‘Timmy’s’ have been feeling too easy or in other words too predictable. It is quit noticeable when a ‘Timmy’ is going to happen: when a guard goes swimming in the water, or when the clock hits 2:30. On another note office response time has not been efficient, leading guards to fail their ‘Timmy’s or having to pass with remediation’s because the office team is lacking due to their delayed response time. My solution to these issues is creating a new system (or improving / altering) the current system to test guards abilities to react & respond to saves.
Here are some of the ideas we talked about at our first meeting (6/13/25):
- Revamping Timmy’s so they are less predictable
- Practicing delayed care (in case response isn’t good)
- Revamping the whistle Relay after the EAP is activated (so whistles are more clear)
- Make a station in rotation dedicated to listening for whistles
- Drills that practice different amount of guards present or on break during a save (as well as practicing who grabs what while responding, to ensure all equipment is accounted for)
- Creating a visual for different types of care (ie.. difference in care between a child and an adult)
Action items for meeting #2: Narrowing down tasks. Hopefully deciding on at least one, and how it will be implemented.
Meeting #2 (6/19/25):
In meeting #2: We narrowed down a task that we would work on during our mentorship meeting. Based off of Jeff’s feedback from our meeting #1, we will not be focusing on revamping Timmy’s, instead will be focusing on an in-service station that practices the different office response (based on variable conditions).
Station: (
Related Tasks:
Related Meetings:
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Information about the Goal
Elijah Finkelshteyn arrived at their goal through a series of meetings and refinement. Learn how that process happened.
What should we improve?
The candidate chose items in the aquatics program and department to improve. Goals are broad targets that we will work towards. Every meeting and task done will be in service of that goal. Goals should be large enough to encompass many tasks. Goals may not be attainable. Goals are our guiding direction; our North Star.
Elijah Finkelshteyn's brainstormed ideas:
Improving Customer Service
Improve Guard Responce
Improve In-service efficiency
Improving delegation during guard break time
Goal Evaluation:
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